Privacy Policy

Last updated: June 2026

INTRODUCTION

Aligno Wellness Pvt. Ltd. ("Aligno", "we", "us") operates aligno.in and is committed to protecting your personal information. This Privacy Policy explains what data we collect, how we use it, and the choices you have when you shop for orthopedic supports, braces, and daily comfort products on our website.

INFORMATION WE COLLECT

We collect information you provide directly, such as your name, email address, phone number, shipping and billing address, and payment details when you place an order or contact us. We also collect order history, product preferences, and messages you send through our contact form or customer support channels.

When you browse our site, we automatically collect device information, browser type, IP address, pages visited, and referral source through cookies and similar technologies. This helps us improve site performance and understand how customers discover our products.

HOW WE USE YOUR INFORMATION

We use your information to process and deliver orders, send order confirmations and shipping updates, respond to support requests, and personalize product recommendations. With your consent, we may send promotional emails about new launches, offers, and wellness tips. You can unsubscribe at any time using the link in any marketing email.

We do not sell your personal data to third parties. We share information only with trusted service partners such as payment gateways, courier companies, and email providers who help us operate our business, and only to the extent necessary to fulfil your order or provide our services.

DATA SECURITY

We use industry-standard encryption and secure servers to protect your payment and personal information. While no online system is completely immune to risk, we regularly review our security practices and limit internal access to customer data on a need-to-know basis.

YOUR RIGHTS

You may request access to, correction of, or deletion of your personal data by emailing hello@aligno.in. You may also opt out of marketing communications at any time. If you are located in a jurisdiction with additional privacy rights, we will honour those rights as applicable.

COOKIES

Our website uses cookies to remember your cart, login session, and browsing preferences. You can disable cookies in your browser settings, though some features such as checkout may not work correctly without them.

CONTACT US

For privacy-related questions or requests, contact us at hello@aligno.in or call +91 98000 11122. Our registered office is Aligno Wellness Pvt. Ltd., 12 Wellness Avenue, Mumbai 400001, India.